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Quitline (13 7848) is a state-wide confidential telephone service dedicated to supporting Queenslanders to quit smoking. Available 7 days a week, Quitline offers friendly support, proven advice and expertise in quitting.

The role of a Quitline counsellor is to provide advice and support to people who are thinking about quitting, so they have the best chance of succeeding. Counsellors focus on the reasons why people smoke, not why they shouldn’t, so callers are not given a ‘health lecture’.

Quitline counsellors can:

  • work with you to develop a personalised quit plan
  • provide you with ongoing support during the quitting process
  • chat about products to help you quit, like nicotine replacement therapy and medications
  • discuss how to manage cravings or withdrawals
  • answer any questions about smoking and quitting
  • send you useful resources via email, post or SMS
  • provide information and advice to families of people who smoke on how they can help a loved one quit.

Callers to Quitline have access to translation services and materials in different languages.

Quitline also has a dedicated team of Aboriginal and Torres Strait Islander counsellors ready to have a yarn about quitting smoking.

Tailored information and assistance is also available for pregnant women, their partners and women planning a pregnancy in the next six months.

If you are interested in quitting or would just like some more information, call Quitline on 13 7848*.

You can also request a call back from a counsellor online by visiting

To find out more

* Quitline is the cost of a local call from anywhere in Queensland, with higher call costs for mobile phones.